The Promotion of Access to Information Act, No 2 of 2000 and the Promotion of Information Amendment
Act 54 of 2002 (“PAIA”) give effect to the constitutional right of access to any information in records held by
public or private bodies that is required for the exercise or protection of any rights. PAIA provides an outline of
the types of records and the personal information held by MotoVantage and sets out the procedure to request
access to personal information, the requirements which such request must meet as well as the grounds for
refusal or partial refusal of such request. In addition, it explains how to access, or object to, personal information
held by the MotoVantage, or request correction of the personal information, in terms of Section 23 and 24 of the
Protection of Personal Information Act 4 of 2013 (“POPIA”).
PAIA gives effect to the constitutional right of access to personal information held by private sector or public
bodies, if the record or personal information is required for the exercise or protection of any rights.
PAIA and POPIA recognise that the right to access to information cannot be unlimited and should be subject to
justifiable limitations, including, but not limited to:
- limitations aimed at the reasonable protection of privacy;
- commercial confidentiality; and
- effective, efficient and good governance;
and in a manner which balances that right with any other rights, including such rights contained in the Bill of
Rights in the Constitution and the Protection of Personal Information Act 4 of 2013 (“POPIA”).
This manual informs requesters of procedural and other requirements which a request must meet as prescribed
by PAIA and POPIA. The prescribed fees are provided under Appendix 1 and Appendix 2.